AI Terms of Use

These AI Terms of Use apply to AI features, agents, workflows, model routing, generated outputs, generated apps, private workspace memory, and self-learning capabilities in Boo. They are part of the Master Subscription Agreement and Terms of Service.

What Boo does

Boo is an agentic AI coworker. Boo can answer questions, search connected systems, analyze data, review code, draft content, summarize conversations, generate reports, build scripts, create apps, run background jobs, post updates, and perform other tasks across departments, in each case within the access and instructions the customer provides.

Customer remains in control of access

Boo accesses Customer systems through tokens, API keys, connected accounts, service accounts, credentials, scopes, and permissions made available by Customer. Boo does not gain access beyond those permissions. If the credential cannot access something in the source system, Boo cannot access it through that credential.

Private workspace learning

Boo may remember Customer's processes, decisions, corrections, preferences, schemas, naming conventions, code patterns, workflows, and operating context to provide better answers and actions for that Customer. This private workspace learning is Customer Data and remains customer-specific.

Private Skills

Private Skills are skills, workflows, memories, apps, scripts, automations, templates, and processes created from or containing Customer Data. Private Skills are Customer Data and are used only for that Customer unless Customer expressly chooses to share or publish them. Boo does not claim ownership of Private Skills.

No AI model training without approval

Boo will not use Customer Data to train foundation or generative AI models unless Customer gives Explicit Approval. Third-party model providers used by Boo may process Customer Data for inference and related services, but they must not use Customer Data to train their models unless Customer gives Explicit Approval, including through a Customer-Approved Provider Setting that is off by default and turned on by the Customer.

Explicit Approval must be clear, separate, and documented. It may be given in an Order Form, separate written agreement, or, where available, a specific admin control labeled for training, shared examples, or similar use. Ordinary use of Boo, support communications, corrections, feedback, or payment does not by itself create Explicit Approval.

Inference is not training

Boo may send relevant Customer Data to models, tools, and systems at inference time to answer a question or complete a task. Boo may also retrieve, index, summarize, embed, cache, and structure Customer Data to provide the Services. These activities do not train foundation or generative AI models as that term is used in these AI Terms.

General product improvement

Boo may use Generalized Learnings to improve the Services, including General Skills, model routing, quality checks, safety systems, cost optimization, workflow templates, evaluation rubrics, user experience, and reliability. Generalized Learnings do not include Customer Data, are not derived from any single Customer in a way that reveals that Customer's confidential information, and must not reasonably identify Customer, any user, any individual, or any confidential Customer information.

Example of allowed general improvement

A customer asks Boo to prepare a local television press briefing. The customer's metrics, spokesperson notes, strategy, generated briefing, company name, and private context remain Customer Data. Boo may learn a general method for structuring a local television press briefing, a reusable checklist for spokesperson prep, or a quality rubric for public relations work, as long as the method, checklist, or rubric does not contain or reveal Customer Data.

Model routing

Boo may route a task to different models, tools, or infrastructure based on quality, latency, cost, availability, safety, task type, and customer settings. Boo may choose a lower-cost model when Boo determines that the model can complete the task at an appropriate quality level.

Provider restrictions

Customer may restrict model providers through an Order Form or supported admin setting. If a restricted provider is required for a feature, the feature may be unavailable, slower, more expensive, or lower quality.

Customer controls and settings

Where supported, Customer may configure model restrictions, public web restrictions, approval flows, workspace memory settings, connector permissions, autonomous task settings, spending caps, and other controls. Customer is responsible for configuring these controls for its intended use as they become available.

Public web information

Boo may use public web information when a user request, workflow, or task requires current or external information. Public web retrieval may involve sending search queries, URLs, page contents, or task context to retrieval providers or browser infrastructure as needed to complete the task. Public web information may be inaccurate or change over time. Customer may request special public web restrictions through an Order Form or supported admin control.

Outputs

Boo may generate text, code, charts, tables, analyses, recommendations, drafts, emails, summaries, tickets, reports, apps, pages, prototypes, scripts, queries, and other outputs. Subject to Boo Technology and third-party rights, Customer owns outputs generated for Customer.

Similar outputs

Because AI systems can produce similar outputs for different users, outputs may not be unique. Other customers may receive similar outputs that are generated independently and without use of Customer Data.

Generated apps, sites, and prototypes

Boo may generate apps, landing pages, dashboards, prototypes, password-protected pages, single-page apps, and other hosted or exported materials. Customer owns Customer Data and customer-specific content in those outputs. Boo owns Boo Technology, reusable components, generic scaffolds, generic templates, platform code, and General Skills.

Customer is responsible for reviewing generated apps and code before external publication, production deployment, customer use, or commercial reliance.

Boo does not guarantee that generated apps, sites, prototypes, scripts, or code are production ready, secure, accessible, compliant, or free of third-party rights issues unless an Order Form expressly states otherwise.

Accuracy and verification

AI systems can make mistakes. Outputs may be inaccurate, incomplete, outdated, misleading, biased, unsafe, non-unique, insecure, noncompliant, or unsuitable. Customer is responsible for evaluating outputs, especially for external communications, legal matters, financial decisions, employment decisions, regulated decisions, security-sensitive actions, production code, payments, data deletion, customer-impacting actions, and public statements.

Boo is designed to improve when users correct it. Corrections may improve that Customer's private workspace memory and Private Skills.

Autonomous and background work

Boo may run scheduled jobs, monitor channels, watch deployments, produce recurring reports, update tickets, draft and send messages, post summaries, query data, review and change code, and perform other work, in each case carrying out the instructions, workspace settings, source-system permissions, and connected credentials that Customer provides. Within that access, Boo performs the work it is asked to perform.

Boo is not required to seek confirmation, give advance warning, create backups, or verify before acting unless Customer configures a feature that provides it. Customer is responsible for configuring the scopes, credentials, permissions, and instructions that determine what Boo can do, for maintaining its own backups, and for the results of Boo's work, including irreversible or destructive actions such as deleting or modifying data.

Where Boo provides approval flows, confirmation settings, permission controls, sandbox modes, spending caps, or other safeguards, Customer is responsible for configuring those controls for its intended use.

Professional advice

Boo does not provide legal, medical, financial, tax, accounting, investment, employment, or professional advice. Outputs in those areas are informational and must be reviewed by qualified professionals where appropriate.

High-risk use

Customer must not use Boo as the sole basis for decisions that have legal, employment, credit, housing, insurance, medical, safety, criminal justice, or similarly significant effects unless Customer has implemented all legally required review, notice, appeal, and human oversight processes.

AI regulatory roles and the EU AI Act

As between the parties, Boo Lab, Inc. is the provider of the Boo AI system and the Customer is the deployer of the AI system when the Customer uses Boo in its own operations. Boo will provide reasonably available transparency information, instructions for use, and technical documentation reasonably required for the Customer to meet the Customer's obligations as a deployer under the EU Artificial Intelligence Act and similar laws, taking into account the nature of the Services and the information available to Boo.

The Customer is responsible for the deployer obligations that attach to how the Customer puts Boo to use, including human oversight, monitoring, input data governance for data the Customer provides, notices to affected persons, and any conformity steps that apply because the Customer deploys Boo in a high-risk context. If the Customer configures or uses Boo for a use that is prohibited or classified as high-risk under applicable AI law, the Customer is responsible for the additional obligations that apply and must implement them before that use. Boo may decline to support, or may restrict, uses that are prohibited under applicable AI law.

United States AI and automated decision laws

Customer is responsible for compliance with United States federal, state, and local laws that govern artificial intelligence and automated decisions, including laws on automated employment decision tools, consequential decisions in areas such as employment, housing, lending, insurance, and education, biometric information, and required notices, assessments, opt-outs, and appeals. Where these laws require an impact assessment, notice, human review, or an opt-out, the Customer is responsible for implementing those measures for the Customer's use of Boo. Boo will provide reasonable information to assist the Customer, taking into account the nature of the Services.

Transparency

Boo is an AI system, and outputs are generated by AI. Customer is responsible for disclosing the use of AI to the Customer's own personnel, customers, and other affected persons where required by law or by the Customer's policies, including any requirement to label AI-generated content or to inform a person that they are interacting with an AI system.

Code and security work

Boo may review code, suggest changes, write scripts, analyze logs, and assist with security or engineering workflows. Customer is responsible for testing, code review, dependency review, vulnerability review, license compliance, accessibility review, compliance review, and production deployment decisions.

Third-party services

Boo may interact with third-party services at Customer's request or through connected credentials. Customer is responsible for complying with third-party terms and maintaining rights to data, systems, and services connected to Boo.

Beta and experimental features

Some AI features may be alpha, beta, preview, experimental, or early access. These features may be less reliable, may produce less accurate outputs, may have limited support, and may be changed or discontinued at any time.

Logs and observability

Boo may maintain logs, task traces, usage records, audit records, billing records, errors, and operational telemetry to provide, secure, troubleshoot, bill for, monitor abuse, enforce limits, and improve the Services in accordance with the Agreement.

Abuse prevention

Boo may monitor for abuse, security threats, illegal activity, policy violations, credential compromise, and operational risk. Boo may suspend or restrict use when necessary to protect customers, users, third parties, or the Services.

Changes to these AI Terms

Boo may update these AI Terms from time to time. Material changes will be handled according to the Agreement or applicable law.